FAQ

F.A.Q

When will my order ship?

Within the U.S., expect your item to arrive within 7-10 business days of purchase. International orders will arrival within 14-16 business days of purchase. Tracking numbers will be provided once item has been shipped.

What carrier do your orders ship?

Most U.S. orders are shipped via Fedex.

Which methods of payment do you accept?

We accept Visa, Mastercard, Amex, Amazon Pay, Paypal, Bitcoin and Ethereum.

Who do I contact for any other questions?

Email: support@chartlatan.com

How long will my print last?

Our products are designed to last a lifetime, but a little extra love will go a long way. See 'What is the best way to care for my canvas art?' for care instructions.

What is the best way to care for my canvas art?

The best way to clean the canvas is with a gentle duster with no spray or chemicals. It's best to keep your canvas away from humid areas like a shower or a bathroom. Since canvas is a natural product that will shrink and swell due to significant changes in temperature, it should not be hung directly by a heat source such as an oven or heater. Although we do treat your canvas with a special protective coating to protect against cracking, fading, and other sorts of damaged, no artwork should be left in direct sunlight.